Delivery & Shipping

Last updated: October 2026

We want your Core of the Sun sauce to arrive safely, securely and ready to unleash.

Where we deliver

We currently deliver to UK addresses accepted during checkout.

We do not currently ship internationally unless specifically stated during checkout.

Delivery cost

Standard UK delivery costs £3.95 for orders of up to 10 bottles. UK delivery is free on orders over £25.

Orders within roughly 4 miles of Gnosall may qualify for free local delivery, regardless of quantity. Enter your delivery postcode in the basket to check eligibility before payment.

Dispatch times

We normally aim to dispatch orders within 1–2 working days.

Orders placed at weekends or on UK bank holidays will normally begin processing on the next working day.

During particularly busy periods, new product launches or holidays, dispatch may occasionally take longer.

Delivery times

Following dispatch, standard delivery normally takes approximately 2–4 working days.

These times are estimates rather than guaranteed delivery dates unless we specifically tell you otherwise.

Delivery carrier

Orders are normally sent using a reputable delivery company. Eligible local delivery orders may be delivered by us directly.

Where tracking is available, tracking information may be provided with your dispatch confirmation.

Multiple bottles

Where possible, products ordered together will be dispatched together. Occasionally we may need to send an order in more than one package.

You will not be charged additional delivery fees where we choose to split an order.

Delayed orders

Occasional delays can happen after a parcel has left us.

If your order has not arrived within 10 working days of your dispatch notification, please contact us at coreofthesun@cliqto.com, quoting your order number.

We will investigate the delivery and, where appropriate, arrange a replacement or refund.

Damaged bottles

We package our sauces carefully, but glass and delivery networks occasionally make poor companions.

If a bottle arrives broken, leaking or otherwise damaged, please contact us as soon as reasonably possible at coreofthesun@cliqto.com.

Please include your order number and, where possible, photographs of the parcel, packaging and damaged product. These help us investigate what happened.

Depending on the circumstances, we will arrange an appropriate replacement or refund.

Your statutory rights are not affected.

Incorrect address

Please check your delivery address carefully before completing your order.

If you notice an error, contact us immediately. We will try to correct it where possible, but we cannot guarantee that an address can be changed once an order has entered the dispatch process.

Additional delivery costs may arise if an order is returned to us because an incorrect or incomplete address was supplied.

Orders returned to us

If a parcel is returned to us because delivery could not be completed, please contact us.

Depending on the reason for the return, we may arrange redelivery or a refund. Additional postage may be payable where redelivery is requested following an incorrect address or unsuccessful delivery attributable to circumstances within the customer's control.

Delivery & Shipping Policy